Privacy policy
Privacy Policy
Organic Eats | Last updated: June 2026
This Privacy Policy explains how Organic Eats ("we," "us," or "our") collects, uses, and protects the personal information of users ("you" or "your") who visit and shop on our website organiceatsbd.com. By using our website, you agree to the practices described in this policy.
1. Information we collect
When you interact with our website, we may collect the following types of personal information:
- Name
- Phone number and email address
- Delivery address
- Payment information (processed securely through our payment partners)
- Order history and preferences
- Device and browsing data collected via cookies and similar technologies
This information is collected when you place an order, create an account, sign up for our newsletter, contact our support team, or browse our website.
2. How we use your information
We use the information we collect for the following purposes:
- To process and fulfil your orders, including delivery coordination
- To confirm your order and send delivery updates via SMS or WhatsApp
- To respond to your enquiries and provide customer support
- To personalise your shopping experience on our website
- To send promotional offers and newsletters (only if you have opted in)
- To improve our products, services, and website
- To comply with legal obligations where required
3. Information sharing
We do not sell your personal information to third parties. We may share your information only in the following circumstances:
- With delivery partners and courier services to fulfil your order
- With our payment processing provider to complete your transaction securely
- With service providers who help us operate our website or business (under strict confidentiality obligations)
- With law enforcement or regulatory authorities when required by law
4. Data security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. Our website is hosted on Shopify, which uses industry-standard encryption and security protocols. However, no method of internet transmission is entirely secure, and we cannot guarantee absolute security.
We encourage you to use a strong password if you create an account and to log out after each session on shared devices.
5. Your rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate or incomplete information
- Request deletion of your personal data, where legally permissible
- Opt out of marketing communications at any time by contacting us or clicking "unsubscribe" in any email we send
To exercise any of these rights, please contact us at 01609170477 via WhatsApp or phone.
6. Cookies
Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, and gather analytics data. You can manage or disable cookies through your browser settings at any time. Note that disabling cookies may affect certain features of our website.
7. Third-party links
Our website may contain links to external websites or social media platforms. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any third-party website you visit.
8. Children's privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. Continued use of our website after any changes constitutes your acceptance of the updated policy.
Website: organiceatsbd.com
We will respond to your request within 3 business days.
