Terms & Conditions – Organic Eats body { font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', sans-serif; max-width: 780px; margin: 0 auto; padding: 40px 24px; color: #1a1a1a; line-height: 1.75; font-size: 15px; } h1 { font-size: 26px; font-weight: 600; margin-bottom: 6px; } .updated { font-size: 13px; color: #777; margin-bottom: 32px; } h2 { font-size: 17px; font-weight: 600; margin-top: 32px; margin-bottom: 8px; border-left: 3px solid #1D9E75; padding-left: 10px; } p { margin: 0 0 12px; } ul { margin: 0 0 12px; padding-left: 20px; } li { margin-bottom: 6px; } .contact-box { background: #f0fbf6; border: 1px solid #b2e0ce; border-radius: 8px; padding: 16px 20px; margin-top: 32px; font-size: 14px; } .contact-box strong { display: block; margin-bottom: 4px; font-size: 15px; }

Terms & Conditions

Organic Eats | Last updated: June 2026

Welcome to Organic Eats. By accessing or using our website organiceatsbd.com and placing an order with us, you agree to be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

1. About Organic Eats

Organic Eats is an online store based in Bangladesh that sells natural, organic, and chemical-free food products including dates, dry fruits, nuts, seeds, honey, and fresh seasonal produce. We are committed to providing safe, honest, and high-quality food to every household across Bangladesh.

2. Use of our website

By using organiceatsbd.com, you agree to:

• Use the website only for lawful purposes and in a manner that does not infringe the rights of others.
• Provide accurate and complete information when placing an order or creating an account.
• Not attempt to gain unauthorised access to any part of the website or its systems.
• Not use the website to transmit harmful, fraudulent, or misleading content.

We reserve the right to suspend or terminate access to the website for users who violate these terms.

3. Products and descriptions

We take care to accurately describe all products on our website, including ingredients, weight, and origin. However, please note:

• Natural and organic food products may vary slightly in colour, texture, or appearance between batches. This is a characteristic of natural produce and does not indicate a quality defect.
• Product images are for illustrative purposes and may not perfectly represent the exact item received.
• We do not make medical or health claims about our products. If you have a medical condition or dietary requirement, please consult a qualified professional before purchase.

4. Pricing and payment

All prices displayed on our website are in Bangladeshi Taka (BDT) and are inclusive of any applicable charges unless stated otherwise. We reserve the right to change prices at any time without prior notice.

Payment must be made in full at the time of order. We accept payment via bKash, Nagad, Rocket, and other methods available at checkout. By submitting your order, you confirm that all payment details provided are accurate.

5. Orders and confirmation

Placing an order on our website constitutes an offer to purchase. We reserve the right to accept or decline any order, for example in cases of pricing errors, product unavailability, or suspected fraudulent activity. You will receive an order confirmation via SMS or WhatsApp once your order is accepted and being processed.

6. Delivery

We deliver nationwide across Bangladesh. Delivery timelines, charges, and our free delivery threshold are outlined in our Delivery Policy. Organic Eats is not liable for delays caused by circumstances beyond our control, including severe weather, courier disruptions, or incomplete delivery addresses provided by the customer.

7. Cancellations

Orders may be cancelled before they are dispatched by contacting us immediately on WhatsApp at 01609170477. Once an order has been dispatched, it cannot be cancelled. Any cancellations approved before dispatch will be refunded in full within 5–7 business days.

8. Refunds and returns

Our refund and return process is governed by our Refund Policy, which forms part of these Terms and Conditions. Please review it before making a purchase.

9. Intellectual property

All content on organiceatsbd.com — including text, images, logos, and design — is the property of Organic Eats and may not be copied, reproduced, or used without our prior written consent.

10. Limitation of liability

Organic Eats will not be held liable for any indirect, incidental, or consequential losses arising from the use of our website or products, beyond the value of the order in question. We do not guarantee that our website will be free from errors, interruptions, or security breaches, though we take all reasonable steps to maintain its security and reliability.

11. Governing law

These Terms and Conditions are governed by the laws of Bangladesh. Any disputes arising from the use of our website or purchase of our products shall be subject to the jurisdiction of the courts of Bangladesh.

12. Changes to these terms

We reserve the right to modify these Terms and Conditions at any time. Updated terms will be posted on this page and will take effect immediately upon publication. Continued use of our website after any changes constitutes your acceptance of the revised terms.